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Get in touch with us or leave us your details and we will contact you as soon as possible.

900 649 110 - or -


One of our agents will contact you as soon as possible.


Terms and conditions

This privacy policy (the “Privacy Policy”) governs the processing of personal data provided by users (the “User” or the “Users”) of the website (the “Website”). You can view the information about the company that manages the Website (“ALISEDA”) by clicking here.

The purpose of this Privacy Policy is to explain how ALISEDA collects, processes and protects personal data that is collected through the Website, to enable Users to freely and voluntarily decide if they want to provide their personal data through the forms provided for that purpose.

Entering and using the Website implies full acceptance by the User of this Privacy Policy and he/she is bound to fully comply with the terms and conditions set forth in this Privacy Policy. Therefore, the User should carefully read this Privacy Policy every time that he/she intends to use the Website, because both it and its terms of use may be changed.

This Privacy Policy shall only be valid for personal data contained on the Website and is not applicable to information collected by third parties on other websites, even if they are linked by the Website.

Pursuant to the provisions of Personal Data Protection Act 15/1999 of 13 December and its implementing regulations, ALISEDA hereby informs the User that the data collected through any of the Website’s data collection forms shall be added to a personal data file owned by ALISEDA S.G.I. with tax I.D. no. B-86875689, whose registered address is at Paseo de Recoletos 19, Madrid, Postcode: 28004, Spain. ALISEDA guarantees the confidentiality of the personal data provided and its compliance with all applicable regulations.

All fields marked with an asterisk (*) that appear on the data collection forms must be completed and, consequently, a failure to complete any of them may make it impossible to accommodate your request.

To ensure that the information provided is always up-to-date and does not contain mistakes, the User must report, as soon as possible, any changes and corrections to his/her personal data as they occur.

Furthermore, by clicking on the “Send” button (or equivalent) included on the aforementioned forms, the User is declaring that the information and data that he/she has provided on them is accurate and truthful.

ALISEDA may process your personal data for the following purposes, depending on the form completed, as the case may be:

- To manage the compliance, maintenance, development and control of any relations conducted between ALISEDA and the User.

- To manage his/her browsing of the Website.

- To manage his/her user registration and identify him/her as a “registered user” in order to personalise his/her interface.

- To answer any queries, complaints, comments or concerns that he/she may have in relation to the information contained on the Website, the services that are provided through the Website, the processing of his/her personal data, questions relating to the legal texts included on the Website and any other queries that he/she may have.

- To process his/her data for commercial ends, provided that the User has consented to the processing of the respective personal data, either through ordinary and/or electronic media.

- Any other purpose that is specifically reflected on the data collection forms, in order to conduct the various kinds of relations that ALISEDA may have with the User, depending on each case.

ALISEDA shall not disclose the personal data of Users to third party companies without receiving their prior consent, unless transferring their data is necessary to enable it to conduct its relationship with the User.

In any event, when such a transfer is not necessary for the proper provision of the service in question, ALISEDA shall inform the User of the purpose of processing it and the identity or business sectors of the possible assignees of the personal data on the data collection forms, first offering the User the opportunity to accept or reject this transfer.

On each data collection form, the User is informed that ALISEDA may seek his/her consent to send him/her marketing messages. If he/she gives his/her consent, for which purpose he/she must check the relevant box that appears on the data collection forms, ALISEDA shall contact the User by ordinary mail, email, SMS or any other similar means of communication, to send him/her information about its products and/or services.

In any event, the User is not obliged to receive such advertising and information if he/she does not check the relevant boxes on the form or if he/she sends a subsequent notification to that effect because, if at any given time, the User does not wish to continue receiving messages of this kind, he/she may withdraw his/her consent by sending the relevant notification to the address that appears in the section entitled "Exercising rights" in this Privacy Policy, providing a copy of a document with proof of his/her identity or by using the link provided for that purpose in the marketing messages that he/she receives. The request will be dealt with as soon as possible.

Like other websites with commercial content, the Website uses a technology called “cookies” and web server log files to collect information about how the Website is used. If the User wishes to obtain further information about how ALISEDA uses cookies, please view the Cookies Policy.

By using the Website you authorise ALISEDA to collect and process the data described in this Privacy Policy. If ALISEDA makes any change to the privacy procedures and policies it shall publish those changes on the Website to keep you informed about the type of information that it collects, how it processes them and under what circumstances they may be disclosed.

ALISEDA also informs you that you can withdraw the consent you have given to process your data, whenever legally appropriate, by sending the respective notification to Paseo de Recoletos 19, Madrid, Postcode: 28004, Spain.

The Website may contain links to other websites. Bear in mind that we are not responsible for the privacy and data processing of other websites. This Privacy Policy is solely applicable to the information collected on the Website. We recommend that you read the privacy and data processing policies of other websites that are linked from our Website or which you otherwise visit.

Any personal data that ALISEDA may collect through the Website or through the various communications between it and the User shall be treated with absolute confidentiality and ALISEDA hereby undertakes to maintain the secrecy thereof, guaranteeing that it shall fulfil its duty to keep them secret by adopting all necessary measures that prevent them from being changed, lost, processed or accessed without authorisation, in accordance with the provisions of the applicable legislation.

ALISEDA has implemented and maintains the highest levels of security required by Law in order to protect the User’s personal data from accidental loss and unauthorised access, processing or disclosure, taking into account the state of technology, the type of data stored and the risks to which they are exposed. However, transmitting information over the internet is not completely secure. Therefore, although ALISEDA shall make its best efforts to protect the User's data, it cannot guarantee their security during their transfer to the Website. All of the information that the User provides shall be sent at their own risk. When the User’s data have been received, ALISEDA shall use rigorous procedures and security features to prevent any unauthorised access.

Furthermore, ALISEDA hereby informs the User that when he/she registers on the Website he/she shall be allocated a username which shall enable him/her to log in, at any time, as a “Registered User” and, therefore, access the Website’s features. The password must not contain expressions or graphic-verbal combinations that are offensive, slanderous, shared by brands, trade names, business logos, company names, advertising slogans, the names or pseudonyms of important or famous public figures whose use has not been authorised and, generally, which is contrary to the law or the widely-accepted standards of morality and decency.

The User must safeguard his/her password at all times. The User shall be solely responsible for any use, authorised or otherwise, of his/her personal account and, consequently, he/she hereby undertakes to use that information diligently, not to make it available to third parties and to report its loss or theft.

At any time, the User may exercise his/her right of access, correction, cancellation and objection to the processing of his/her personal data by sending a written notice and attaching a photocopy of a document with proof of his/her identity to the following address Paseo de Recoletos 19, Madrid, Postcode: 28004, Spain.

The User may contact ALISEDA at the same address for any queries regarding this Privacy Policy.